Terms of Service

Last updated April 25th, 2025

Welcome to Cititax!


We’re glad you’re here. Before using our services or submitting any documents, please take a moment to read through our Terms of Service. These terms are designed to protect both you and us, and to ensure a smooth, professional experience every step of the way.

Acceptance of Terms

By using our website or engaging with our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site or our services.

Services Provided

Cititax offers tax preparation, business services, and financial consulting, including but not limited to:

  • Income and business tax preparation

  • Bookkeeping, payroll, and sales tax services

  • Tax planning and support with tax notices

Client Responsibilities

  • You are responsible for providing complete and accurate information.

  • You agree to respond promptly to requests for documents or clarification.

  • Failure to provide necessary documents may delay or affect the quality of our services.

Accuracy and Guarantees

While we strive for 100% accuracy, our guarantees (e.g., Maximum Refund Guarantee, No Surprise Guarantee) are contingent on:

  • Full cooperation and disclosure by the client.

  • Timely submission of all required documents.

Refund Policy

All services are final. No refunds or credits will be issued once work has begun or services have been rendered. Please refer to our Refund Policy section for more details.

Limitation of Liability

Cititax shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our services.

Changes to Terms

We reserve the right to update these terms at any time. Updated terms will be posted on this page.

Use of Tax Dome Client Portal (Implemented Soon)

  • By using our portal, you agree to securely upload only your own documents.

  • You are responsible for safeguarding your login credentials.

If you have any questions about these terms, please contact us:

  • 📧 Email: cititaxbm@gmail.com

  • 📞 Phone: 718-366-4120

  • 📍 Office: 200 Wyckoff Ave, Brooklyn, NY 11237